Last Mile
Take control of deliveries, staff monitoring with routes without detours, transparency and communication with the client, responsible and on-time deliveries.
This is the key to the survival of your business.
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Last Mile APP
The most important factor for a business dedicated to product delivery, field service, parcel distribution and similar activities is THE CUSTOMER.
Our LAST MILE solution is extremely friendly and robust. This APP will help you to arrive on time to your scheduled and emerging destinations, make your distribution routes more efficient, and optimize miles traveled and fuel consumption by making your delivery process more profitable and efficient.
Improve Visibility Of Field Operations.
Increase field service efficiency with more transparency and real-time data.
1. Precise Locations
Track workers' mobile GPS locations online or generate reports for any past trips. Detect deviations from the route. Avoid wasting time and personal travel during the shift.
2. Work Status
Visualize field team activities with custom statuses, i.e. "on the way", "in warehouse", and more. Locate available employees for rush orders.
3. Check-in: Proof Of Visits
Mark locations and capture images of customer visits. Control late arrivals and track performance Explore employee feedback.
4. Mobile Checklists
Review the checklist forms as soon as they have been completed. Monitor and improve service quality, employee performance, and customer satisfaction.
Streamline Workflow
Automates routine operations. Empower the mobile workforce to fill more orders. Reduce operating costs and increase revenue.
1. Hassle-free Task Dispatch
Intuitively assign jobs based on employee location, skill set, and current workload. Effortlessly import tasks from third-party files and apps.
2. Digital To-Do List
Turn a collaborator's smartphone into a personal organizer. Empower it with clear instructions, tasks, comments, and documents.
3. Automatic Route Optimization
Build efficient routes based on tasks. Spend less time behind the wheel and more time with customers.
4. Optimize Overhead
Use various metrics to calculate actual work hours and accurate payroll. Reduce fleet costs with optimized routes and fuel monitoring.
Smart Communication
1. Eliminate Paperwork
The digital forms were designed with daily field force operations in mind. Don't waste time filling out and proofreading paper forms! Go digital to add and receive data in a few clicks.
2. Documents, Attachments, Signatures
Let deskless workers attach files and images to show a job is done right, share feedback, or report a problem. Get electronic PODs with electronic signatures.
3. In-App Chat
Replace phone calls and messengers with a single conversation. Ask clarifying questions, report any changes, and quickly resolve disputes without paying extra:
- All conversations are held securely in an app.
- Delivery and reading of receipts.
- Safe driving: chat messages read aloud.
Drive Customer Excellence
Increase customer satisfaction and loyalty with excellence and faster customer service.
1. Online Delivery Tracking
Let customers check delivery status in real time without calling the hotline. View actual location of the courier service and the ETA.
2. Transparent Field Operation
Share your field activity with customers by putting your entire team and fleet on a single map. Keep your business transparent to customers and show that you are close.
3. Faster Order Management
Take orders on the site and send them to the back office without wasting time. Eliminate data re-entry or garble and minimize response time.
4. Increased Customer Satisfaction
Exceed customer expectations with improved delivery time and an expedited option. Measure customer satisfaction directly on mobile forms.
Powerful Analytics
Vivid, eye-pleasing graphs and tables allow you to comprehensively analyze business processes, improve forecasting, identify pain points, and take action in the right direction.
1. Reports On Everything
Get any report generated in seconds. Analyze expenses, field performance, and customer visits. View metrics with charts and graphs, and get reports automatically sent to any recipient.
2. KPI's
Evaluate employee performance to increase productivity and revenue. Reference quantitative and qualitative indicators: number of new contracts and completed jobs, customer ratings, etc. for any mobile worker or the entire department.